FAQ

Have questions? We’ve got answers. Browse our FAQs to quickly find helpful information about hosting, domains, support, and more — all in one place.

Frequently Asked Queries

Find answers to common questions quickly and easily with our comprehensive FAQ designed to help you get started smoothly. Contact us

Web hosting stores your website files on servers, making your site accessible online 24/7.

We offer free website migration—our support team will handle the entire transfer process for you.

Yes! You can easily upgrade your hosting plan anytime as your website grows.

We provide 24/7 expert support via live chat, email, and phone to assist you anytime.

Frequently Asked Questions

Have questions? We’ve got answers. Our Frequently Asked Questions cover everything you need to know about our hosting services — from setup and features to billing and support — so you can get started with confidence.

What is web hosting and how does it work?

Web hosting is a service that allows your website to be accessible on the internet. When you host with NameCheapro, your website files are stored on our secure servers, ensuring they are available to your visitors 24/7 with high-speed performance.

Can I upgrade my hosting plan later?

Yes, absolutely. As your website grows, you can easily upgrade to a more powerful hosting plan. Whether you need more storage, bandwidth, or advanced features, NameCheapro makes upgrading seamless and stress-free.

Do you provide a free domain with hosting?

Yes, we offer a free domain name with selected hosting packages for the first year. This helps you get started quickly and saves you additional costs when launching your website.

How secure is my website on NameCheapro?

Your website’s security is our top priority. We provide robust features like firewalls, malware scanning, daily backups, SSL certificates, and regular software patching to ensure your data and website remain safe at all times.

Is technical support available if I run into issues?

Definitely. Our friendly and knowledgeable support team is available 24/7 via live chat and email. Whether it’s setup help or troubleshooting, we’re here to assist you whenever you need it.

Do you offer website migration services?

Yes, we provide free website migration with zero downtime. Our team will handle the entire transfer process for you, making it easy to move your site to NameCheapro without any technical hassle.

30-day Money-back Guarantee

Try NameCheapro risk-free with our 30-day money-back guarantee. If you’re not completely satisfied, we’ll refund your payment — no questions asked.

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